Biggest Employee Engagement Predictions for 2020

Here we are at the start of another millennial cycle and it’s clear that employee engagement is still very much a vital part of operating a successful business. 

Human resource professionals and leaders are reminded that employees are the number one strength of any organization. No longer seen as a separate focal area, employee engagement has converged with the employee experience and produce winning corporate cultures. 

According to a recent Forbes article, technology IPOs are the driving force behind much of the growth that’s expected to occur. That is IF investors’ values are closely tied to those held by startup organizations. Healthy growth includes creating work cultures that promote positive employee engagement. 

What can organizational leaders expect in terms of employee engagement in 2020? Here are some of our top predictions:

HR Data Shift

Right now, human resources provide a lot of hard data that can be insightful when making decisions. But much of this data is cold and impersonal, forcing HR to ask themselves if they are focusing on the right information. 

In 2020, the main challenge will be putting the ‘human’ back into human resources, with information that’s more personal and relevant to decisions made about the employee experience. 

The huge amount of data being produced has been described by Future Employer as creating yottabytes of information which can reveal a lot about each individual employee’s propensity for being a productive member of the corporate team. Big data also indicates that many organizations will be shifting into high gear in 2020 in terms of growth. 

Increasing Demand for Automation      

There is a much higher demand for automation concerning human resource tasks, including managing data and people.  All this talk about productivity has organizations looking for more ways to get focused work sessions out of employees, without overwhelming their abilities. Automation tools like AI can support this ongoing effort.

Automation is the key to managing employee engagement. A new Forrester report advises that the automation of human resource tasks has helped 57 percent of the companies surveyed to better engage their employees. This has resulted in more efficiency, deeper customer insights, and improved customer service. 

When HR can trust that automated systems, like real-time employee engagement software, is doing its job -- this frees them up for other initiatives that improve the overall experience for employees. 

David Godden, VP of Sales for Thymometrics, advises that, “It’s critical that organizations not only automate processes like monitoring employee engagement, but that leaders really look at the data to discover the results of focusing on human capital.

Focus on the total wellness of employees

Mental health takes a front seat in employee wellness and engagement. Work is still the number one stressor for many people. The American Institute of Stress indicates, “Increased levels of job stress as assessed by the perception of having little control but lots of demands have been demonstrated to be associated with increased rates of heart attack, hypertension, and other disorders. “ 

Employers are getting more active in promoting mental health to influence how engaged and productive employees can be. They can also use employee engagement feedback to gauge where employees stand. Overly negative comments and frequent complaints, or employees who never complete a feedback survey can be indicators of disconnected employees. 

So, there you have it - our top predictions for employee engagement trends in 2020 and beyond. 


Thymometrics provides tools that improve employee engagement. Through real time, always-on surveys and feedback solutions, we provide revolutionary yet simple tools to empower employees and monitor wellbeing whilst providing managers with deep and useable insights to improve business culture, productivity and profitability.

For more information, please call 01223 750251, email or visit

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